July 2001

SureWest Communications chooses Phios approach

"We have found the sophisticated Phios Repository architecture and content library to be unique. The Phios software allows us to easily capture and document business process decomposition knowledge and to also accommodate process specializations in support of our various business units," says David Marsh, SureWest Communications CIO. "Our customized process repository is helping us to identify and better understand ways to do work more efficiently and effectively."

SureWest Communications is the premier provider of the most advanced communications products and services in the Sacramento Metropolitan region. Offering a wide array of telecommunications tools SureWest Communications satisfies the demands of an ever-growing community in a technologically driven era. Whether its home or business communications, connecting across town or around the world, SureWest is the reliable,
trusted source of real world solutions.

The SureWest Communications family includes: Broadband, Wireless, Long Distance, Directories, Foundation and Internet. Additionally, SureWest Communications is parent to California's third-largest independent local exchange carrier, Roseville Telephone Company. Founded in 1914, Roseville Telephone, a SureWest Company, serves in excess of 133,000 access lines in its 83-square mile territory, channeled through more miles of high access fiber optics than any other local exchange carrier in the nation.

Phios Corporation is a leading provider of business process and knowledge management tools. Phios supplies software tools and content for electronic knowledge repositories that help companies better manage their business processes. Companies use these tools to establish process repositories in order to explicitly define and manage their own processes and find state-of-the-art knowledge about how other companies perform similar processes. Incorporated in 1996, the company is privately financed.